When tragedy strikes, it can feel overwhelming to figure out how to move forward. That's why the San Diego Police Department (SDPD) leans on a team of trained volunteers to step in and offer support to victims who have experienced a crisis. These volunteers, part of the SDPD Crisis Intervention Team, jump into action to provide short-term support to those impacted by an incident so that officers can stay focused on their investigations.

The SDPD Crisis Intervention Team was created 35 years ago and is vital to emergency responses, providing important information to victims and their families. While not trained grief counselors, they do provide comfort and logistical assistance by helping navigate difficult situations with referrals and resources.

This fall, the Police Department is hosting informational meetings to encourage San Diegans to join the volunteer team.

“It may seem like a difficult and trying job, but our crisis volunteers find it to be extremely rewarding and gratifying,” said Officer Anniken Iversen, SDPD volunteer services. “This position requires a person who is compassionate and interested in helping their community.”

Most situations involve a deceased person who either died from natural causes or was the victim of a crime. For example, a crisis intervention team member will assist a victim’s family with information on coordinating with the County medical examiner’s office to retrieve the body of their loved one.

“Situations may vary, but the emotional toll it takes on victims and their families is palpable," said crisis volunteer Anne O’Brien. “To be able to help them in their worst moments is a deeply rewarding experience and something I would hope would be available to me in my time of need.”

No experience is needed to volunteer, but team members must be residents of the City of San Diego, 21 years of age, possess a valid driver’s license with a good driving record and have an insured vehicle. This is a one-year commitment of being “on-call” for 20 hours per month. Due to our diverse communities, being bilingual is a big plus.

The next informational meetings will be held on Thursday, Oct. 9, 2025, at 6 p.m. and Saturday, Oct. 11, 2025, at 10 a.m. Both meetings will be held at SDPD Police Plaza located at 4020 Murphy Canyon Rd., San Diego, CA 92123. Training begins with four Saturday classes starting on Jan. 17, 2026.