Next Steps for Customers Eligible for City-Provided Trash Services
Changes are coming to San Diego’s trash and recycling collection service, following the adoption of a new cost-recovery fee that will ensure the modernization and sustainability of the City’s waste collection program.
Under the new system, everyone who qualifies for City-provided collection services, including single-family homeowners, will pay for those services. A cost breakdown is available on the City’s website. Broken bins will be replaced at no additional charge, and customers can save money by opting for a smaller trash bin, effective once the new containers are rolled out, which will start in October.
Next steps:
July 1: The new Solid Waste Management Fee becomes effective for approximately 226,500 customers receiving waste and recycling collection services from the City. Existing fees for container repairs, replacements or delivery are repealed. Between July 1 and Aug. 10, the City will provide a list of its customers to San Diego County, as the fee will be collected via the San Diego County tax roll.
July 15: A new web-based Residential Waste Collection Services Portal will allow customers to log in and select the size(s) and number(s) of containers for their property. Mailers are currently being sent to residents with instructions on how to use the Portal. Customers are asked to make their selections by Sept. 30.
October 2025 to June 2026: The City will deliver new containers and remove old containers. Customers should first see the charge on their tax bills by October 2025.
For more information, customers are invited to visit sandiego.gov/trash-service-updates, email trash@sandiego.gov or call 858-694-7000.